The Great ‘Uncoding’ — How AI Is Democratising Software Creation

There’s a phrase that’s been whirring around in my head for a few weeks now. It came to mind soon after the realisation I wrote about in last week’s post. To me, this phrase perfectly describes the shift that’s currently taking place in the tech world. The shift that is enabling non-technical people to create […]

Breaking the ‘Priesthood’ — What AI Is Really Doing to Technology

As I’ve written about before, I got really excited about the possibilities of AI for L&D in the spring and summer of 2024. I rolled up my sleeves and dug in – only to be disappointed. At that point, in my view, the hype was outstripping the reality. So, I dialled the enthusiasm down, took […]

The Pleasure and Pain of Performance Support

As part of the wider reading and research I’ve been doing around the whole subject of performance support, a month or so ago I read a book by Marc J. Rosenberg called, ‘Beyond E-Learning.’ It was published in 2006 to much praise. My take is that it’s a kind of predictive manifesto for L&D at […]

The Hidden Power of Chunking

Years back, I was lucky enough to stumble across something called Information Mapping. You’ve probably never heard of it. But in essence it’s about structured writing. Sounds deathly dull, I know; but it transformed my ability to communicate – especially using the written word; and, it helped me think about most things much more clearly […]

Eliminating Clicks: The Elegance of Good UID

I’m a regular Sainsbury’s shopper and an occasional Waitrose one. In both supermarkets, I use their handheld scanners to do my shop and then point the scanner at the self-checkout screen to set the check-out process rolling. Sainsbury’s call this system their Smart Shop. I don’t remember the Waitrose name – but I’m sure they […]